Privacy Policy

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual pages or products you view, what websites or search terms referred you, and how you interact with the Site. We refer to this as “Device Information.”

When you place an order, sell an item, or contact support, we collect information you provide such as your name, phone number, delivery address, city, and the details of your order or listing. We refer to this as “Order Information” and “Customer-Support Information.” Payment screenshots you upload for manual verification are stored securely and used only to verify your payment.

We use the information we collect to:

• Fulfil orders — process payments, arrange delivery, and send order confirmations and updates.
• Operate the marketplace — verify listings, enable escrow between buyers and sellers, and prevent fraud or abuse.
• Communicate with you — respond to support requests and send service notifications.
• Improve and, where you’ve opted in, market our products and offers relevant to you.

We share your personal information with the service providers who help us run the Site and deliver your orders — our hosting and infrastructure providers, our database and authentication provider, and our courier partners (such as TCS and Leopards) for shipping. We only share what is needed to provide the service. We may also share information to comply with applicable laws and regulations, to respond to a lawful request, or to otherwise protect our rights.

We retain your Order Information for our records unless and until you ask us to delete it. You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at the email below. We take reasonable measures to protect your information, but no method of transmission over the internet is completely secure.

We may update this policy from time to time to reflect changes to our practices or for legal reasons. The “Last updated” date at the top reflects the most recent version.

For more information about our privacy practices, questions, or to make a complaint, contact us by email at gamekhelo.pk@gmail.com.